Terms & Conditions

1. Introduction

Welcome to Dwell, a property management company operating within South Africa. By using our website to list or book properties, you agree to comply with and be bound by the following terms and conditions. 

Please read these terms carefully. If you do not agree to these terms, you must not use our website or services.

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2. Definitions

• "Dwell" refers to the property management company.

• "Website" refers to www.dwellpropman.com 

• "User", "You", and "Your" refer to any individual or entity using the Dwell website.

• "Property" refers to any real estate listed on the Dwell website for rental purposes.

• "Listing" refers to the act of advertising a property for rent on the Dwell website.

• "Booking" refers to the act of reserving a property through the Dwell website.

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3. Eligibility

By using this website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these terms and conditions. 

If you are using this website on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these terms and conditions.

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4. Accurate & Complete Information

To list or book a property, you must submit information to Dwell. You agree to provide accurate and complete information. 

You are responsible for safeguarding your information and are liable for any activities conducted through your account.

Please refer to our Privacy Policy to find out more about how we keep your information safe.

 

5. Property Listings

5.1. Listing Requirements

Property listings must include accurate, complete, and up-to-date information about the property, including but not limited to descriptions, imagery, and other information needed in order for Dwell to list and manage your property. 

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5.2. Listing Approval

Dwell reserves the right to approve or reject any property listing at its sole discretion. Listings that violate these terms or any applicable laws may be removed without notice.

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6. Bookings

6.1. Booking Process

To book a property, you must follow the booking process outlined on our website. All bookings are subject to availability and confirmation. 

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6.2. Payment

All payments must be made through the payment methods specified on our website or by your Dwell representative. You agree to pay all applicable fees and charges for your booking, including any taxes or service fees.

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6.3. Cancellation and Refunds

Cancellation policies vary depending on the property. Please review the specific cancellation policy for each property before making a booking. Refunds, if applicable, will be processed in accordance with the property’s cancellation policy. 

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7. User Conduct

You agree to use the website in a manner consistent with any and all applicable laws and regulations. You agree not to engage in any prohibited activities, including but not limited to:

• Posting false or misleading information.

• Infringing on any third party’s intellectual property rights.

• Using the website for any unlawful purpose.

• Interfering with the operation of the website.

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8. Intellectual Property

All content on the Dwell website, including but not limited to text, graphics, logos, and images, is the property of Dwell or its licensors and is protected by South African and international copyright laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

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9. Limitation of Liability

To the maximum extent permitted by law, Dwell shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the website; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; and (iii) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website.

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10. Indemnification

You agree to indemnify, defend, and hold harmless Dwell, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the website or your violation of these terms and conditions.

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11. Modifications to Terms

Dwell reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website after any modifications to the terms indicates your acceptance of the modified terms.

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12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.

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13. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us:

Dwell Property Management
The Old Foundry, 1 Sand Hill Rd, Green Point, Cape Town
admin(at)dwellpropman.com
+27 (60) 631-0730‬

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Thank you for using Dwell. 

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We look forward to assisting you with your property management needs.